Christine from Rosemount, Minnesota: I was nervous about calling someone to work on my computer. I keep so many things on it that I can’t afford to lose. The specialist from Home Computer Help calmed my nerves within a few minutes. He explained the process they would follow with my machine back at the shop, he used words and talked in terms that I could understand and re-assured me that they would take care of my system and get it running like it used to. He took my computer back to the shop, and when they brought it back, it ran like it used to when I bought it. No more pop-ups, no more virus warnings, no more slow computer, thanks Home Computer Help!

Tom from Eagan, Minnesota: When our daughter and her husband moved back in with us and brought their own computer, our single dial up account just wasn’t enough anymore. Our computer had also been running very slow and averaging 8-10 pop up windows every time we tried to go on the internet. Our computer was so slow it was no longer usable. We needed to be able to connect two computers to the internet at the same time, and get our 9 month old computer running like it used to. We called Home Computer Help and explained the situation. They not only explained our options, but advised us through the entire process of finding the best available high speed internet connection. After the cable modem was installed, the specialist from Home Computer Help came out to our house, installed a wireless network for us and connected both of our computers. While here he scanned both of the computers for spyware and on our system alone found over 15,000 infected files. He took both computers back to the shop and did a virus and spyware removal, returned them the next day and we have been happy computer and internet users ever since. I wish I would have called them before I suffered through months of irritation from the spyware and viruses that we got while using our AOL dialup connection.

Shawn from Apple Valley, Minnesota: One afternoon I decided to change some settings on my wireless network. Suddenly, I found myself unable to work from my home office. I called Home Computer Help and they were out within 2 hours. Their specialist quickly found the problem and got me back up and running. While she was here, she also explained some of the things I’ve always wondered about but never had anyone to ask. She used plain English and made it easy for me to understand. I wouldn’t call myself an expert, but at least I have a basic understanding now. Thanks to Home Computer Help, I only missed a few hours of work time and recovered from my mistake easily.

Judy from Burnsville, Minnesota: I’ve always used those free internet and email services. This worked out fine, until my computer started having problems. I called Home Computer Help to help me get my data off the old computer and moved onto my new one. Their specialist took both computers back to their office and somehow got all of my things moved over. I had been trying to get my email out of Juno for 3 days. They had my email and all of my other data moved the next day. I wish I would have called them sooner.