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Christine from Rosemount, Minnesota:
I was nervous about calling someone to work
on my computer. I keep so many things on it
that I can’t afford to lose. The specialist
from Home Computer Help calmed my nerves
within a few minutes. He explained the
process they would follow with my machine
back at the shop, he used words and talked
in terms that I could understand and
re-assured me that they would take care of
my system and get it running like it used
to. He took my computer back to the shop,
and when they brought it back, it ran like
it used to when I bought it. No more
pop-ups, no more virus warnings, no more
slow computer, thanks Home Computer Help!
Tom from Eagan, Minnesota: When our
daughter and her husband moved back in with
us and brought their own computer, our
single dial up account just wasn’t enough
anymore. Our computer had also been running
very slow and averaging 8-10 pop up windows
every time we tried to go on the internet.
Our computer was so slow it was no longer
usable. We needed to be able to connect two
computers to the internet at the same time,
and get our 9 month old computer running
like it used to. We called Home Computer
Help and explained the situation. They not
only explained our options, but advised us
through the entire process of finding the
best available high speed internet
connection. After the cable modem was
installed, the specialist from Home Computer
Help came out to our house, installed a
wireless network for us and connected both
of our computers. While here he scanned both
of the computers for spyware and on our
system alone found over 15,000 infected
files. He took both computers back to the
shop and did a virus and spyware removal,
returned them the next day and we have been
happy computer and internet users ever
since. I wish I would have called them
before I suffered through months of
irritation from the spyware and viruses that
we got while using our AOL dialup
connection. Shawn from Apple Valley,
Minnesota: One afternoon I decided to
change some settings on my wireless network.
Suddenly, I found myself unable to work from
my home office. I called Home Computer Help
and they were out within 2 hours. Their
specialist quickly found the problem and got
me back up and running. While she was here,
she also explained some of the things I’ve
always wondered about but never had anyone
to ask. She used plain English and made it
easy for me to understand. I wouldn’t call
myself an expert, but at least I have a
basic understanding now. Thanks to Home
Computer Help, I only missed a few hours of
work time and recovered from my mistake
easily. Judy from Burnsville,
Minnesota: I’ve always used those free
internet and email services. This worked out
fine, until my computer started having
problems. I called Home Computer Help to
help me get my data off the old computer and
moved onto my new one. Their specialist took
both computers back to their office and
somehow got all of my things moved over. I
had been trying to get my email out of Juno
for 3 days. They had my email and all of my
other data moved the next day. I wish I
would have called them sooner. |
